{"id":7414,"date":"2025-08-24T14:27:55","date_gmt":"2025-08-24T14:27:55","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=7414"},"modified":"2026-08-15T15:01:07","modified_gmt":"2026-08-15T15:01:07","slug":"telsip-user-portal","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/","title":{"rendered":"Telsip Business Portal"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Welcome to your <strong>Telsip Business Portal<\/strong>! <br>This is your central hub to explore and understand all your account details and services, making it easier for you to use Telsip effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inside the portal, you\u2019ll find sections for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/dashboard\/\" data-type=\"link\" data-id=\"https:\/\/wiki.telsip.com\/documentation\/telsip-user-portal\/dashboard\/\">Dashboard<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/spark-management\/\" data-type=\"link\" data-id=\"https:\/\/wiki.telsip.com\/documentation\/telsip-user-portal\/spark-management\/\">Spark Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/did-numbers\/\">DID Numbers<\/a><\/strong><\/li>\n\n\n\n<li><strong><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/billing-payments\/\">Billing &amp; Payments<\/a><\/strong><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/company\/\">\u0627\u0644\u0634\u0631\u0643\u0629<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/settings\/\">Settings<\/a><\/strong><\/li>\n\n\n\n<li><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/support\/\" data-type=\"link\" data-id=\"https:\/\/wiki.telsip.com\/documentation\/telsip-user-portal\/support\/\"><strong>\u0627\u0644\u062f\u0639\u0645<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-user-portal\/user-profile\/\">User Profile<br><\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>You can click on any of these sections to learn more about each one. <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Top Bar &amp; Navigation Overview<\/strong>:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"> Located at the top-right corner of every page, allowing you to quickly access essential utilities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Support:<\/strong> Directs you to the Technical Support Tickets page, where you can view your existing tickets or click <strong>&#8220;Create Ticket&#8221;<\/strong> to submit a new inquiry or report an issue to the Telsip team.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1361\" height=\"634\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/ticket.gif\" alt=\"\" class=\"wp-image-9335\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Notifications (Bell Icon):<\/strong> Click to view a quick dropdown list of your recent status alerts, or select <strong>&#8220;View all notifications&#8221;<\/strong> at the bottom to navigate to the full Notifications page.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image image-border\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"495\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/image-7-1.png\" alt=\"\" class=\"wp-image-9334\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/image-7-1.png 533w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/image-7-1-300x279.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/image-7-1-13x12.png 13w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Currency Selector:<\/strong> Switch between available regional currencies (Kuwait &#8211; KD, Saudi Arabia &#8211; SAR, Bahrain &#8211; BD, United States &#8211; $, Egypt &#8211; EGP) for all portal pricing, orders, and billing displays (defaults automatically based on your registered country).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1361\" height=\"634\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/currency-ezgif.com-optimize.gif\" alt=\"\" class=\"wp-image-9337\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Language Switcher:<\/strong> Seamlessly toggle the portal interface between English and Arabic.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1361\" height=\"634\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/language.gif\" alt=\"\" class=\"wp-image-9336\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Direct Support Widget<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WhatsApp Icon:<\/strong> Located at the bottom-right corner of your screen, this widget connects you directly with Telsip Support via WhatsApp (+965 2220 4947) for quick assistance.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1361\" height=\"634\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/whatsapp.gif\" alt=\"\" class=\"wp-image-9340\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Need Help Getting Started?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> If you ever need assistance navigating your portal or managing your services, our team is always here to help. Use the Support option in the top bar to submit a ticket, click the WhatsApp widget for instant chat, or explore the documentation sections to learn more about each feature in detail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enjoy managing your business seamlessly with <strong>Telsip<\/strong>!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Welcome to your Telsip Business Portal! This is your central hub to explore and understand all your account details and services, making it easier for you to use Telsip effectively. Inside the portal, you\u2019ll find sections for: \ud83d\udca1 You can click on any of these sections to learn more about each one. Top Bar &amp; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":2,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-7414","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":17,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7414\/revisions"}],"predecessor-version":[{"id":9345,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7414\/revisions\/9345"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=7414"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=7414"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=7414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}