{"id":7492,"date":"2025-08-29T21:56:31","date_gmt":"2025-08-29T21:56:31","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=7492"},"modified":"2026-06-13T10:41:42","modified_gmt":"2026-06-13T10:41:42","slug":"music-on-hold","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-cloud-pbx\/pbx-v-1-x-x\/pbx\/music-on-hold\/","title":{"rendered":"Music On Hold"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The Music On Hold feature allows you to upload custom audio files that play when callers are placed on hold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From this section, you can name your music track and upload a supported audio file (e.g., <code>.wav<\/code>). This enhances caller experience and provides a more professional touch to your PBX system.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"303\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-1024x303.jpg\" alt=\"\" class=\"wp-image-8785\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-1024x303.jpg 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-300x89.jpg 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-768x227.jpg 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-1536x455.jpg 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh-18x5.jpg 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/08\/moh.jpg 1861w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:25px\"><strong>Add Music On Hold<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2-1024x285.png\" alt=\"\" class=\"wp-image-2418\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2-1024x285.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2-300x84.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2-768x214.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2-600x167.png 600w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh2.png 1056w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Name<\/strong>: any descriptive name.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>File<\/strong>: can choose a file (.wav format).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"249\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3-1024x249.png\" alt=\"\" class=\"wp-image-2419\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3-1024x249.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3-300x73.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3-768x187.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3-600x146.png 600w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/moh3.png 1043w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"51\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/play-rec2-1.png\" alt=\"\" class=\"wp-image-2406\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/play-rec2-1.png 321w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/play-rec2-1-300x48.png 300w\" sizes=\"auto, (max-width: 321px) 100vw, 321px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"64\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/down-1.png\" alt=\"\" class=\"wp-image-2405\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/down-1.png 371w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/04\/down-1-300x52.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>The Music On Hold feature allows you to upload custom audio files that play when callers are placed on hold. From this section, you can name your music track and upload a supported audio file (e.g., .wav). This enhances caller experience and provides a more professional touch to your PBX system. Add Music On Hold [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7440,"menu_order":6,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-7492","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":3,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7492\/revisions"}],"predecessor-version":[{"id":8786,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7492\/revisions\/8786"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/7440"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=7492"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=7492"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=7492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}