{"id":8308,"date":"2025-11-07T21:47:10","date_gmt":"2025-11-07T21:47:10","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8308"},"modified":"2025-11-07T21:47:50","modified_gmt":"2025-11-07T21:47:50","slug":"dial-teams-2","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-cloud-call-center\/call-center-v-1-x-x\/applications\/auto-dialer\/dial-teams-2\/","title":{"rendered":"Dial Teams"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The Dial Teams module allows administrators to organize users into dedicated calling teams. This structure ensures efficient campaign management by associating specific users (agents) with specific campaigns.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"317\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-1024x317.png\" alt=\"\" class=\"wp-image-8309\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-1024x317.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-300x93.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-768x238.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-1536x476.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24-18x6.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-24.png 1878w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Add Dial Team<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"305\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-152-1024x305.png\" alt=\"\" class=\"wp-image-3649\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-152-1024x305.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-152-300x89.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-152-768x229.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-152.png 1092w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Name<\/strong>: The name of the dial team (e.g., <em>support<\/em>, <em>sales<\/em>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Members<\/strong>: The users assigned to this team. Each member handles calls for campaigns assigned to this team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>The Dial Teams module allows administrators to organize users into dedicated calling teams. This structure ensures efficient campaign management by associating specific users (agents) with specific campaigns. Add Dial Team Name: The name of the dial team (e.g., support, sales). Members: The users assigned to this team. Each member handles calls for campaigns assigned to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":8305,"menu_order":0,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-8308","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":1,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8308\/revisions"}],"predecessor-version":[{"id":8310,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8308\/revisions\/8310"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8305"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=8308"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8308"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}