{"id":8396,"date":"2025-11-07T22:50:21","date_gmt":"2025-11-07T22:50:21","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8396"},"modified":"2025-11-07T22:50:22","modified_gmt":"2025-11-07T22:50:22","slug":"sms-gateway","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-cloud-call-center\/call-center-v-1-x-x\/settings\/sms-gateway\/","title":{"rendered":"SMS Gateway"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The SMS Gateway allows administrators to integrate and manage external SMS providers that the system uses to send text messages. This includes alerts, missed call notifications, and ticket updates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"354\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-1024x354.png\" alt=\"\" class=\"wp-image-8397\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-1024x354.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-300x104.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-768x266.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-1536x532.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46-18x6.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/11\/image-46.png 1875w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\"><strong>Add SMS Gateway<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-171-1024x474.png\" alt=\"\" class=\"wp-image-3688\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-171-1024x474.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-171-300x139.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-171-768x355.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-171.png 1083w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Name<\/strong>: A custom label for identifying the SMS gateway.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Provider<\/strong>: The SMS service provider (e.g., <code>Twilio<\/code>, <code>SMSBox<\/code>, <code>SMSOn<\/code>,<code>Media Phone Plus<\/code> )<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sender Number<\/strong>: The phone number that messages will appear to come from (must be registered with your provider).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Default SMS<\/strong>: If enabled, this gateway will be used as the system\u2019s default SMS sender.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-6c7d07f6d85a383c8636d3ebf49dec55 wp-block-paragraph\" style=\"color:#4e7188;font-size:20px\"><strong>Schedule Options<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"291\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-172-1024x291.png\" alt=\"\" class=\"wp-image-3689\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-172-1024x291.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-172-300x85.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-172-768x219.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2025\/05\/image-172.png 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Auto Delete<\/strong>: When enabled, old messages sent through this gateway will be automatically removed from the system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delete Interval<\/strong>: Time (days) after which SMS logs are deleted (if auto delete is on).<\/p>","protected":false},"excerpt":{"rendered":"<p>The SMS Gateway allows administrators to integrate and manage external SMS providers that the system uses to send text messages. This includes alerts, missed call notifications, and ticket updates. Add SMS Gateway Name: A custom label for identifying the SMS gateway. Provider: The SMS service provider (e.g., Twilio, SMSBox, SMSOn,Media Phone Plus ) Sender Number: [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":8374,"menu_order":8,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-8396","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":1,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8396\/revisions"}],"predecessor-version":[{"id":8398,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8396\/revisions\/8398"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8374"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=8396"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8396"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}