{"id":9167,"date":"2026-07-31T12:57:48","date_gmt":"2026-07-31T12:57:48","guid":{"rendered":"https:\/\/wiki.telsip.com\/?post_type=manual_documentation&#038;p=9167"},"modified":"2026-07-31T12:57:49","modified_gmt":"2026-07-31T12:57:49","slug":"diagnostic-tools","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/telsip-cloud-pbx\/pbx-v-2-x-x\/system\/network\/diagnostic-tools\/","title":{"rendered":"Diagnostic Tools"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>Diagnostic Tools<\/strong> section is used to test network connectivity and troubleshoot network-related issues from within the PBX system. These tools help administrators verify reachability, check domain resolution, and trace the path network traffic takes to a remote host.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-1\" style=\"color:#4e7188\"><strong>Ping<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Ping tool is used to test basic connectivity to a hostname or IP address.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"346\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-1024x346.png\" alt=\"\" class=\"wp-image-9168\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-1024x346.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-300x101.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-768x259.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-1536x518.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58-18x6.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-58.png 1547w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ping Interval<\/strong>: Defines the interval used between ping requests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-2\" style=\"color:#4e7188\"><strong>NS Lookup<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The NS Lookup tool is used to verify DNS resolution for a domain name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"297\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-1024x297.png\" alt=\"\" class=\"wp-image-9169\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-1024x297.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-300x87.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-768x223.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-1536x445.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59-18x5.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-59.png 1552w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the domain name to look up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-3\" style=\"color:#4e7188\"><strong>Trace Route<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Trace Route tool is used to identify the route taken by traffic from the PBX server to the target host.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"294\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-1024x294.png\" alt=\"\" class=\"wp-image-9170\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-1024x294.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-300x86.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-768x220.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-1536x440.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60-18x5.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-60.png 1552w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to trace.<\/p>","protected":false},"excerpt":{"rendered":"<p>The Diagnostic Tools section is used to test network connectivity and troubleshoot network-related issues from within the PBX system. These tools help administrators verify reachability, check domain resolution, and trace the path network traffic takes to a remote host. Ping The Ping tool is used to test basic connectivity to a hostname or IP address. 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