{"id":9237,"date":"2026-07-31T13:36:20","date_gmt":"2026-07-31T13:36:20","guid":{"rendered":"https:\/\/wiki.telsip.com\/?post_type=manual_documentation&#038;p=9237"},"modified":"2026-07-31T14:38:19","modified_gmt":"2026-07-31T14:38:19","slug":"users","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/telsip-cloud-pbx\/pbx-v-2-x-x\/authentication\/users\/","title":{"rendered":"Users"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-1\" style=\"color:#4e7188\">Users List<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>User List<\/strong> section is used to manage system users and their access to the PBX management interface. It allows administrators to review user accounts, check privilege status, filter users by access criteria, and create new user.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"505\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-1024x505.png\" alt=\"\" class=\"wp-image-9258\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-1024x505.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-300x148.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-768x379.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-1536x757.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83-18x9.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-83.png 1552w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Add User<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Add User section is used to create a new user account and configure access settings for the PBX management interface.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Personal Info<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Personal Info tab is used to enter the user\u2019s account credentials and profile information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"852\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-1024x852.png\" alt=\"\" class=\"wp-image-9245\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-1024x852.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-300x249.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-768x639.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-1536x1277.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1-14x12.png 14w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user1.png 1544w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Account Credentials<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Username<\/strong>: Defines the login username for the user account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Password<\/strong>: Defines the password used for login authentication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Confirm Password<\/strong>: Confirms the entered password to ensure it matches before saving the account.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">User Information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Avatar<\/strong>: Allows administrators to assign or update the user profile picture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>First Name<\/strong>: Defines the user\u2019s first name.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Name<\/strong>: Defines the user\u2019s last name.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email<\/strong>: Defines the user\u2019s email address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mobile<\/strong>: Defines the user\u2019s mobile number when required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Country<\/strong>: Defines the user\u2019s country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Timezone<\/strong>: Defines the timezone used for the user account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Permissions<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Permissions tab is used to define the user\u2019s access level, account status, group membership, and individual permissions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"1024\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-972x1024.png\" alt=\"\" class=\"wp-image-9244\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-972x1024.png 972w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-285x300.png 285w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-768x809.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-1457x1536.png 1457w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2-11x12.png 11w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/add-user2.png 1538w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">General Permissions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Superuser (Admin)<\/strong>: Grants full administrative privileges when enabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Active<\/strong>: Enables or disables the user account.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Groups<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Groups area allows administrators to assign the user to one or more predefined groups. Group assignment helps apply structured access permissions based on the user\u2019s role.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Available Items<\/strong>: Displays groups that can be assigned to the user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Selected Items<\/strong>: Displays groups currently assigned to the user.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">User Permissions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The User Permissions area allows administrators to assign specific permissions directly to the user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Available Items<\/strong>: Displays permissions that can be assigned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Selected Items<\/strong>: Displays permissions currently assigned to the user.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Authentication<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Authentication tab is used to configure additional login security options for the user account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"379\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-1024x379.png\" alt=\"\" class=\"wp-image-9243\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-1024x379.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-300x111.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-768x284.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-1536x568.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79-18x7.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-79.png 1549w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email OTP<\/strong>: Requires a one-time verification code during every login. The code is sent to the user\u2019s email address, or to the user\u2019s mobile number by SMS if SMS delivery is configured and a mobile number is available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Captcha<\/strong>: Adds a verification challenge to help protect the account from automated login attempts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-2\" style=\"color:#4e7188\">Blocked Users<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Blocked Users<\/strong> tab displays accounts that are temporarily locked due to failed login attempts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"327\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-1024x327.png\" alt=\"\" class=\"wp-image-9241\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-1024x327.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-300x96.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-768x245.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-1536x491.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77-18x6.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-77.png 1550w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Users are automatically blocked after entering an incorrect password <strong>5 times<\/strong>. Blocked users are automatically unblocked after <strong>15 minutes<\/strong>, or they can be manually unblocked by an administrator when needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-3\" style=\"color:#4e7188\">User Activation Log<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>User Activation Log<\/strong> tab displays records related to user activation and deactivation activity. It helps administrators review when accounts were disabled, reactivated, or changed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"394\" src=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-1024x394.png\" alt=\"\" class=\"wp-image-9239\" srcset=\"https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-1024x394.png 1024w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-300x115.png 300w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-768x295.png 768w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-1536x591.png 1536w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76-18x7.png 18w, https:\/\/wiki.telsip.com\/wp-content\/uploads\/2026\/07\/image-76.png 1552w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Users List The User List section is used to manage system users and their access to the PBX management interface. It allows administrators to review user accounts, check privilege status, filter users by access criteria, and create new user. Add User The Add User section is used to create a new user account and configure [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":9234,"menu_order":0,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-9237","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":4,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9237\/revisions"}],"predecessor-version":[{"id":9259,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9237\/revisions\/9259"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9234"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=9237"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=9237"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=9237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}