{"id":9353,"date":"2026-08-22T14:34:40","date_gmt":"2026-08-22T14:34:40","guid":{"rendered":"https:\/\/wiki.telsip.com\/?post_type=manual_documentation&#038;p=9353"},"modified":"2026-08-22T15:55:45","modified_gmt":"2026-08-22T15:55:45","slug":"telsip-platform","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/","title":{"rendered":"Telsip Platform"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Telsip Platform<\/strong> is a unified communication and management environment designed to support business telephony, PBX administration, call center operations, user management, system security, monitoring, and service maintenance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The platform provides centralized tools for managing different Telsip products and services, including <strong><a href=\"https:\/\/wiki.xontel.com\/documentation\/xontel-platform\/pbx\/\">Telsip Cloud PBX <\/a><\/strong> and <strong><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/telsip-cloud-call-center\/\">Telsip Cloud Call Center<\/a><\/strong>. Each product is organized by version, allowing administrators and support teams to access the correct documentation, features, configuration guides, and release notes based on the deployed system version.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Main Products<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Telsip Cloud PBX<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telsip Cloud PBX <\/strong>is used to configure and manage PBX services, including extensions, trunks, queues, call routing, voice prompts, recordings, SIP settings, system security, authentication, and maintenance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It provides the core tools required to build and operate a complete business phone system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Telsip Cloud Call Center<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telsip Cloud Call Center<\/strong> is used to manage call center operations, agents, campaigns, queues, reports, and customer communication workflows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is designed for teams that need advanced call handling, monitoring, and operational control for customer service, sales, or support environments.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview The Telsip Platform is a unified communication and management environment designed to support business telephony, PBX administration, call center operations, user management, system security, monitoring, and service maintenance. The platform provides centralized tools for managing different Telsip products and services, including Telsip Cloud PBX and Telsip Cloud Call Center. Each product is organized by [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":4,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-9353","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":6,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9353\/revisions"}],"predecessor-version":[{"id":9413,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9353\/revisions\/9413"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=9353"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=9353"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=9353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}