{"id":9367,"date":"2026-08-22T15:24:02","date_gmt":"2026-08-22T15:24:02","guid":{"rendered":"https:\/\/wiki.telsip.com\/?post_type=manual_documentation&#038;p=9367"},"modified":"2026-08-22T15:36:09","modified_gmt":"2026-08-22T15:36:09","slug":"v2-0-x","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/versions-releases\/v2-x-x\/v2-0-x\/","title":{"rendered":"v2.0.X"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>v2.0.X<\/strong> release series introduces the first phase of the redesigned interface, while maintaining access to the legacy interface during the transition period. This series also includes improvements to Telsip NAT handling, Call Center notifications, agent status logs, system file handling, IVR audio behavior, Music on Hold, destination options, Arabic sound support, blacklist rules, advanced PBX settings, and Call Center chat interaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These releases focus on improving usability, call handling flexibility, Call Center workflows, audio management, and overall system stability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V2.0.0<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">User Interface<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Introduced the new interface design partially across the system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Administrators can switch between the new interface and the legacy interface using the <strong>Interface Switcher<\/strong>. This provides flexibility during the transition period and allows users to continue accessing legacy screens when needed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Call Center Missed Call Notifications<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Added default SMS and email message templates for missed call actions in the Call Center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This provides a ready-to-use message format when sending missed-call notifications, helping teams respond to missed calls more consistently and efficiently.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Call Center Agent Status Logs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Added filtering by <strong>Open Status<\/strong> in Call Center agent status logs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This enhancement allows supervisors and administrators to review agent activity more accurately by filtering logs based on open status records.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Telsip NAT Handling<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Added automatic NAT activation handling for Telsip deployments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This improvement helps simplify network configuration by enabling NAT behavior automatically where required, reducing manual setup and improving SIP connectivity in supported environments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stability Improvements<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Fixed several system issues to improve reliability, usability, and overall system stability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">v2.0.1<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Module File System<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Improved handling of the module file system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This update enhances how system modules and their related files are managed, supporting better consistency and reliability across module-based operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">v2.0.2<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">System File Handling<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Improved handling of system files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This update enhances system file processing and supports more reliable behavior during system operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stability Improvements<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Fixed several system issues to improve overall reliability and system performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">v2.0.3<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Stability Improvements<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Fixed several system issues to improve reliability, usability, and overall system stability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.telsip.com\/ar\/documentation\/telsip-platform\/versions-releases\/v2-x-x\/v2-0-x\/v2-0-4\/\">v2.0.4<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Click for more details.<\/p>","protected":false},"excerpt":{"rendered":"<p>The v2.0.X release series introduces the first phase of the redesigned interface, while maintaining access to the legacy interface during the transition period. This series also includes improvements to Telsip NAT handling, Call Center notifications, agent status logs, system file handling, IVR audio behavior, Music on Hold, destination options, Arabic sound support, blacklist rules, advanced [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":9361,"menu_order":0,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-9367","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":4,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9367\/revisions"}],"predecessor-version":[{"id":9377,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9367\/revisions\/9377"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9361"}],"wp:attachment":[{"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/media?parent=9367"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=9367"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.telsip.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=9367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}