{"id":9417,"date":"2026-08-23T08:47:26","date_gmt":"2026-08-23T08:47:26","guid":{"rendered":"https:\/\/wiki.telsip.com\/?page_id=9417"},"modified":"2026-08-24T09:43:14","modified_gmt":"2026-08-24T09:43:14","slug":"telsip-faqs-ar","status":"publish","type":"page","link":"https:\/\/wiki.telsip.com\/ar\/telsip-faqs-ar\/","title":{"rendered":"Telsip FAQs ar"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div  class=\" pg-custom-vc    vc_row wpb_row section vc_row-fluid \" style=\"text-align:left; display:block;    margin-left:0px;margin-right:0px;\"     ><div class=\"container\" style=\"padding: 0px 0px;  \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><code><style>\n.telsip-help-center{width:100%;max-width:100%;overflow-x:hidden;direction:rtl;font-family:'Segoe 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rgba(0,0,0,.08);transition:all .4s cubic-bezier(.175,.885,.32,1.275);cursor:pointer;display:flex;flex-direction:column;align-items:center;text-align:center;box-shadow:0 4px 12px rgba(0,0,0,.02)}\n.category-card:hover{transform:translateY(-8px);box-shadow:0 15px 30px rgba(0,0,0,.05)}\n.category-card.active{background:linear-gradient(160deg,#2dd4bf 0%,#1e40af 100%);border-color:transparent;box-shadow:0 20px 40px rgba(30,64,175,.2)}\n.category-card.active h3,.category-card.active p{color:#fff}\n.icon-box{width:75px;height:75px;background:#f1f3f5;border-radius:20px;display:flex;align-items:center;justify-content:center;margin-bottom:25px}\n.category-card.active .icon-box{background:rgba(255,255,255,.15);backdrop-filter:blur(8px)}\n.icon-box svg{width:32px;height:32px;stroke:#030213;fill:none;stroke-width:2}\n.category-card.active .icon-box svg{stroke:#fff}\n.faq-wrapper{margin:40px 0 80px;display:flex;flex-direction:column;gap:14px;width:100%}\n.faq-item{background:#fff;border-radius:14px;border:1px solid rgba(0,0,0,.08);box-shadow:0 2px 8px rgba(0,0,0,.04);overflow:hidden;width:100%;transition:box-shadow .3s ease,border-color .3s ease}\n.faq-header{all:unset;display:flex;width:100%;justify-content:space-between;align-items:center;gap:16px;padding:22px 28px;background:#fff;cursor:pointer;font-weight:600;font-size:1.65rem;line-height:1.55;text-align:right;color:#030213;direction:rtl;border-radius:14px;transition:background-color .25s ease,color .25s ease}\n.faq-header span:first-child{flex:1;min-width:0}\n.faq-header .chevron{flex:0 0 22px;width:22px;height:22px;display:flex;align-items:center;justify-content:center;transition:transform .3s ease}\n.faq-header .chevron svg{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:2.5;stroke-linecap:round;stroke-linejoin:round;display:block}\n.faq-content{max-height:0;overflow:hidden;transition:max-height .35s 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style=\"color:#717182;font-size:1.1rem\">\u0646\u062d\u0646 \u0647\u0646\u0627 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u0643\u0644 \u062e\u0637\u0648\u0629. \u0627\u0628\u062d\u062b \u0639\u0646 \u0625\u062c\u0627\u0628\u0627\u062a \u0641\u0648\u0631\u064a\u0629 \u0644\u0623\u0633\u0626\u0644\u062a\u0643 \u0623\u0648 \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0645\u0628\u0627\u0634\u0631\u0629<\/p>\n      <p id=\"tfaqCounter\" style=\"color:#1e40af;font-weight:bold;margin-top:15px\"><\/p>\n      <div class=\"search-wrapper\">\n        <span class=\"search-icon\">\ud83d\udd0d<\/span>\n        <input type=\"text\" id=\"tfaqSearch\" class=\"search-input\" placeholder=\"\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u0627 \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0627\u0644\u064a\u0648\u0645\u061f\">\n      <\/div>\n    <\/header>\n\n    <div id=\"tfaqCatsSection\" class=\"telsip-stretch-wrapper\">\n      <div class=\"telsip-container\">\n        <h2 style=\"text-align:center;margin-bottom:40px;font-weight:700\">\u0627\u062e\u062a\u0631 \u0627\u0644\u0641\u0626\u0629<\/h2>\n        <div class=\"categories-grid\" id=\"tfaqCatGrid\"><\/div>\n      <\/div>\n    <\/div>\n\n    <div id=\"tfaqList\" class=\"faq-wrapper\"><\/div>\n  <\/div>\n<\/div>\n\n<script>\n(function(){\nconst tfaqData    = {\"registration-account-setup_1787395951\":{\"title\":\"\u0627\u0644\u062a\u0633\u062c\u064a\u0644 \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062d\u0633\u0627\u0628\",\"desc\":\"\u062a\u0639\u0631\u0651\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0625\u0646\u0634\u0627\u0621 \u062d\u0633\u0627\u0628 \u0634\u0631\u0643\u062a\u0643 \u0639\u0644\u0649 Telsip\u060c \u0648\u062a\u0623\u0643\u064a\u062f \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0628 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\u062e\u0644\u0627\u0644 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u0645\u0627\u0646.\\n\\n\u0623\u062b\u0646\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u0641\u0639\u064a\u0644\u060c \u0633\u064a\u0638\u0647\u0631 \u0644\u0643 \u0631\u0645\u0632 QR \u0648\u0645\u0641\u062a\u0627\u062d \u0625\u0639\u062f\u0627\u062f (Setup Key). \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u064a\u064d \u0645\u0646\u0647\u0645\u0627 \u0644\u0625\u0636\u0627\u0641\u0629 \u062d\u0633\u0627\u0628 Telsip \u0625\u0644\u0649 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u0635\u0627\u062f\u0642\u0629. \u0628\u0639\u062f \u0630\u0644\u0643\u060c \u0623\u062f\u062e\u0644 \u0631\u0645\u0632 OTP \u0627\u0644\u0630\u064a \u064a\u062a\u0645 \u0625\u0646\u0634\u0627\u0624\u0647 \u0645\u0646 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u0635\u0627\u062f\u0642\u0629\u060c \u0648\u0628\u0645\u062c\u0631\u062f 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\u0648\u0627\u0644\u0625\u0636\u0627\u0641\u0627\u062a (Add-ons) \u0627\u0644\u062a\u064a \u064a\u062e\u062a\u0627\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0628\u062d\u064a\u062b \u062a\u062a\u0646\u0627\u0633\u0628 \u0625\u0645\u0643\u0627\u0646\u064a\u0627\u062a \u0627\u0644\u0633\u0628\u0627\u0631\u0643 \u0645\u0639 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629.\\n\\n\u0643\u0645\u0627 \u062a\u062a\u0645 \u062d\u0645\u0627\u064a\u0629 \u0643\u0644 \u0633\u0628\u0627\u0631\u0643 \u0628\u0648\u0627\u0633\u0637\u0629 \u062c\u062f\u0627\u0631 \u062d\u0645\u0627\u064a\u0629 \u0642\u0648\u064a (Firewall)\u060c \u0648\u064a\u062d\u062a\u0648\u064a \u0639\u0644\u0649 \u0646\u0637\u0627\u0642\u0627\u062a \u062a\u0633\u062c\u064a\u0644 \u0645\u062e\u0635\u0635\u0629 \u0644\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0637\u0631\u0642 \u0627\u062a\u0635\u0627\u0644 \u0645\u062e\u062a\u0644\u0641\u0629.\"},{\"q\":\"\u0633: \u0623\u064a\u0646 \u064a\u0645\u0643\u0646\u0646\u064a \u0645\u0634\u0627\u0647\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0633\u0628\u0627\u0631\u0643 \u0627\u0644\u062e\u0627\u0635 \u0628\u064a\u061f\",\"a\":\"\u064a\u0645\u0643\u0646\u0643 \u0645\u0634\u0627\u0647\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a Spark \u0645\u0646 \u0642\u0633\u0645 Spark Management \u062f\u0627\u062e\u0644 Telsip Business Portal.\\n\\n\u0644\u0643\u0644 \u0633\u0628\u0627\u0631\u0643 \u060c \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u062b\u0644:\\n\\n-\u0627\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0645\u0634\u062a\u0631\u0643 \u0628\u0647\u0627\\n-\u062d\u0627\u0644\u0629 \u0627\u0644\u062e\u062f\u0645\u0629\\n-\u0646\u0648\u0639 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\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0645\u0639 \u0623\u062c\u0647\u0632\u0629 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a SIP \u0627\u0644\u0645\u062f\u0639\u0648\u0645\u0629.\\n\\n\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0643\u0644\u0627 \u0627\u0644\u0646\u0637\u0627\u0642\u064a\u0646 \u0645\u0646 \u0642\u0633\u0645 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0633\u0628\u0627\u0631\u0643 \u062f\u0627\u062e\u0644 Telsip Business Portal.\"},{\"q\":\"\u0633: \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0633\u064a\u0631\u0641\u0631 Telsip \u0627\u0644\u062e\u0627\u0635 \u0628\u064a\u061f\",\"a\":\"\u0628\u0639\u062f \u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0633\u0628\u0627\u0631\u0643\u060c \u0633\u064a\u062a\u0645 \u0625\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u0629 \u0625\u0644\u0649 \u0627\u0644\u0628\u0631\u064a\u062f 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\u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643\u0627\u062a.\"},{\"q\":\"\u0633: \u0647\u0644 \u064a\u0645\u0643\u0646\u0646\u064a \u062d\u0641\u0638 \u0648\u0633\u064a\u0644\u0629 \u062f\u0641\u0639 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0641\u064a \u0627\u0644\u0645\u062f\u0641\u0648\u0639\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629\u061f\",\"a\":\"\u0646\u0639\u0645. \u064a\u0645\u0643\u0646\u0643 \u062d\u0641\u0638 \u0628\u0637\u0627\u0642\u0627\u062a \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0645\u0646 \u0642\u0633\u0645 \u0628\u0637\u0627\u0642\u0627\u062a \u0627\u0644\u062f\u0641\u0639 (Payment Cards) \u062f\u0627\u062e\u0644 Telsip Business Portal. \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0647\u0630\u0627 \u0627\u0644\u0642\u0633\u0645\u060c \u064a\u0645\u0643\u0646\u0643 \u0625\u0636\u0627\u0641\u0629 \u0628\u0637\u0627\u0642\u0627\u062a \u062c\u062f\u064a\u062f\u0629 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y1=\\\"19.07\\\" y2=\\\"14.83\\\" \\\/>\\n<\\\/svg>\",\"faqs\":[{\"q\":\"\u0633: \u0645\u0627\u0630\u0627 \u0623\u0641\u0639\u0644 \u0625\u0630\u0627 \u0643\u0627\u0646 \u0631\u0642\u0645\u064a \u0627\u0644\u0627\u0631\u0636\u064a \u0644\u0627 \u064a\u0639\u0645\u0644 \u0623\u0648 \u0644\u0627 \u064a\u0633\u062a\u0642\u0628\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u061f\",\"a\":\"\u0625\u0630\u0627 \u0643\u0627\u0646 \u0631\u0642\u0645\u0643 \u0627\u0644 DID \u0645\u064f\u0639\u062f\u064b\u0627 \u0639\u0644\u0649 \u0633\u064a\u0631\u0641\u0631\u060c \u0641\u062a\u0623\u0643\u062f \u0623\u0648\u0644\u064b\u0627 \u0645\u0646 \u0623\u0646 \u0627\u0644\u0631\u0642\u0645 \u0645\u0633\u062c\u0644 \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d \u0648\u0623\u0646 \u0625\u0639\u062f\u0627\u062f\u0627\u062a Inbound Routes \u0648Outbound Routes \u0635\u062d\u064a\u062d\u0629.\\n\\n\u0628\u0627\u0644\u0646\u0633\u0628\u0629 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\u062f\u0639\u0645 Telsip \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u064a \u0645\u0646 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:\\n\\n-WhatsApp: +965 2220 4947\\n-Phone: +965 2220 4947\\n\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a: support@telsip.com\\n\u062a\u0630\u0643\u0631\u0629 \u062f\u0639\u0645 \u0641\u0646\u064a: \u0627\u0641\u062a\u062d \u0642\u0633\u0645 \u0627\u0644\u062f\u0639\u0645 (Support) \u062f\u0627\u062e\u0644 Telsip Business Portal\u060c \u062b\u0645 \u0627\u062e\u062a\u0631 \u0625\u0646\u0634\u0627\u0621 \u062a\u0630\u0643\u0631\u0629 \u0648\u0623\u062f\u062e\u0644 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.\\n\\n\u064a\u0645\u0643\u0646\u0643 \u0645\u062a\u0627\u0628\u0639\u0629 \u062d\u0627\u0644\u0629 \u062a\u0630\u0643\u0631\u0629 \u0627\u0644\u062f\u0639\u0645 \u0645\u0646 \u0646\u0641\u0633 \u0642\u0633\u0645 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\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u0627\u0644\u062d\u0633\u0627\u0628 \u062a\u0643\u0648\u0646 \u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u062a\u0630\u0643\u0631\u0629 \u0628\u0627\u0644\u0641\u0639\u0644.\"},{\"q\":\"\u0633: \u0645\u0627\u0630\u0627 \u0623\u0641\u0639\u0644 \u0625\u0630\u0627 \u0646\u0633\u064a\u062a \u0643\u0644\u0645\u0629 \u0645\u0631\u0648\u0631 Admin \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0633\u064a\u0631\u0641\u0631 Telsip\u061f\",\"a\":\"\u0625\u0630\u0627 \u0646\u0633\u064a\u062a \u0643\u0644\u0645\u0629 \u0645\u0631\u0648\u0631 \u0627\u0644\u0640 Admin \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0633\u0628\u0627\u0631\u0643 \u060c \u064a\u0645\u0643\u0646\u0643 \u0625\u0639\u0627\u062f\u0629 \u062a\u0639\u064a\u064a\u0646\u0647\u0627 \u0641\u064a \u0623\u064a \u0648\u0642\u062a \u0645\u0646 \u0642\u0633\u0645 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0633\u0628\u0627\u0631\u0643 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onclick=\"this.parentElement.classList.toggle('open');this.nextElementSibling.style.maxHeight=this.parentElement.classList.contains('open')?this.nextElementSibling.scrollHeight+'px':null\">\n            <span>${f.q}<\/span><span class=\"chevron\"><svg viewBox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n          <\/button>\n          <div class=\"faq-content\"><div class=\"faq-inner\">${f.a}<\/div><\/div>\n        <\/div>`).join('');\n    container.querySelectorAll('.faq-item.open .faq-content').forEach(el=>{ el.style.maxHeight = el.scrollHeight + 'px'; });\n}\n\nwindow._tfaqSetCat = function(key){\n    currentCat = key;\n    document.getElementById('tfaqSearch').value='';\n    render();\n};\n\ndocument.getElementById('tfaqSearch').addEventListener('input',e=>renderFaqs(e.target.value));\nrender();\n})();\n<\/script>\n    <\/code><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div  class=\" pg-custom-vc    vc_row wpb_row section 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