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	<title>Telsip &#8211; TELSIP Documentation Center</title>
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	<title>Telsip &#8211; TELSIP Documentation Center</title>
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	<item>
		<title>v1.11x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-11x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:51:15 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9404</guid>

					<description><![CDATA[The v1.11.x release series introduced improvements to voice prompt upload handling. This release focused on making audio prompt management more reliable and easier to use within the PBX system. v1.11.0 Voice Prompt Upload Enhancements Enhanced the voice prompt upload process. This improvement provides better handling when uploading voice prompt files, helping administrators add and manage [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.11.x release series</strong> introduced improvements to voice prompt upload handling. This release focused on making audio prompt management more reliable and easier to use within the PBX system.</p>



<h2 class="wp-block-heading">v1.11.0</h2>



<h3 class="wp-block-heading">Voice Prompt Upload Enhancements</h3>



<p class="wp-block-paragraph">Enhanced the voice prompt upload process.</p>



<p class="wp-block-paragraph">This improvement provides better handling when uploading voice prompt files, helping administrators add and manage audio prompts more smoothly for IVR menus, announcements, and other PBX call flow features.</p>
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			</item>
		<item>
		<title>v1.10.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-10-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:50:34 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9402</guid>

					<description><![CDATA[The v1.10.x release series introduced Backup and Restore functionality for both PBX and Call Center. This release focused on improving system recovery, configuration protection, and migration support. v1.10.0 Backup and Restore Added Backup and Restore functionality for PBX and Call Center. This feature allows administrators to create system backups and restore data when needed. It [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.10.x release series</strong> introduced Backup and Restore functionality for both <strong>PBX</strong> and <strong>Call Center</strong>. This release focused on improving system recovery, configuration protection, and migration support.</p>



<h2 class="wp-block-heading">v1.10.0</h2>



<h3 class="wp-block-heading">Backup and Restore</h3>



<p class="wp-block-paragraph">Added <strong>Backup and Restore</strong> functionality for <strong>PBX</strong> and <strong>Call Center</strong>.</p>



<p class="wp-block-paragraph">This feature allows administrators to create system backups and restore data when needed. It helps protect important configurations, supports recovery after system issues, and simplifies migration or rollback scenarios for both PBX and Call Center environments.</p>
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			</item>
		<item>
		<title>v1.9.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-9-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:49:50 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9400</guid>

					<description><![CDATA[The v1.9.x release series focused on system stability, reliability, and general performance improvements. These releases included bug fixes and selected system enhancements to improve the overall administration experience and support smoother PBX operation. v1.9.0 — v1.9.3 System Enhancements Added general system enhancements to improve usability, reliability, and operational behavior across PBX services. Stability Improvements Fixed [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.9.x release series</strong> focused on system stability, reliability, and general performance improvements. These releases included bug fixes and selected system enhancements to improve the overall administration experience and support smoother PBX operation.</p>



<h2 class="wp-block-heading">v1.9.0 — v1.9.3</h2>



<h3 class="wp-block-heading">System Enhancements</h3>



<p class="wp-block-paragraph">Added general system enhancements to improve usability, reliability, and operational behavior across PBX services.</p>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve overall stability and reduce unexpected behavior during system administration and daily operation.</p>
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			</item>
		<item>
		<title>v1.8.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-8-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:48:49 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9398</guid>

					<description><![CDATA[The v1.8.x release series introduces improvements to PBX transport configuration by adding auto transport selection. This enhancement simplifies extension and helps improve compatibility across different SIP endpoints and network environments. v1.8.0 Auto Transport Type Added Auto as a transport type in PBX configuration. This option allows the system to automatically handle the appropriate SIP transport [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.8.x release series</strong> introduces improvements to PBX transport configuration by adding auto transport selection. This enhancement simplifies extension and helps improve compatibility across different SIP endpoints and network environments.</p>



<h2 class="wp-block-heading">v1.8.0</h2>



<h3 class="wp-block-heading">Auto Transport Type</h3>



<p class="wp-block-paragraph">Added <strong>Auto</strong> as a transport type in PBX configuration.</p>



<p class="wp-block-paragraph">This option allows the system to automatically handle the appropriate SIP transport behavior where supported, reducing manual configuration effort and helping administrators manage different endpoint connection scenarios more easily.</p>



<p class="wp-block-paragraph">The <strong>Auto Transport</strong> option improves flexibility when working with devices or clients that may use different transport protocols, such as UDP, TCP or TLS.</p>
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			</item>
		<item>
		<title>v1.7.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-7-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:48:10 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9396</guid>

					<description><![CDATA[The v1.7.x release series focused on improving Asterisk event handling, system scheduling, trunk configuration, static route validation, and PBX bulk management operations. These updates improve system performance when processing large Asterisk event volumes, enhance backend task handling, strengthen network route configuration rules, and make PBX administration more efficient. v1.7.0 Asterisk Event Handling Optimized the Asterisk [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.7.x release series</strong> focused on improving Asterisk event handling, system scheduling, trunk configuration, static route validation, and PBX bulk management operations.</p>



<p class="wp-block-paragraph">These updates improve system performance when processing large Asterisk event volumes, enhance backend task handling, strengthen network route configuration rules, and make PBX administration more efficient.</p>



<h2 class="wp-block-heading">v1.7.0</h2>



<h3 class="wp-block-heading">Asterisk Event Handling</h3>



<p class="wp-block-paragraph">Optimized the Asterisk events connection to support receiving and processing large volumes of event data.</p>



<p class="wp-block-paragraph">This improvement helps the system handle heavy telephony activity more efficiently and improves reliability when monitoring high-volume PBX events.</p>



<h2 class="wp-block-heading">v1.7.1</h2>



<h3 class="wp-block-heading">Crontab Handling</h3>



<p class="wp-block-paragraph">Improved crontab handling for the <strong>root</strong> user.</p>



<p class="wp-block-paragraph">This update helps ensure scheduled system tasks are created, managed, and executed correctly under the required system user.</p>



<h2 class="wp-block-heading">v1.7.2</h2>



<h3 class="wp-block-heading">Trunk Configuration Enhancements</h3>



<p class="wp-block-paragraph">Enhanced trunk configuration behavior.</p>



<p class="wp-block-paragraph">This improvement provides better reliability and flexibility when managing SIP trunk settings and helps support more stable trunk operation.</p>



<h2 class="wp-block-heading">v1.7.3</h2>



<h3 class="wp-block-heading">Static Route Validation</h3>



<p class="wp-block-paragraph">Added a validation constraint to prevent adding the same network range with a different gateway.</p>



<p class="wp-block-paragraph">This enhancement helps avoid routing conflicts, prevents duplicate or conflicting static route entries, and ensures that network traffic is routed through a clear and consistent gateway path.</p>



<h2 class="wp-block-heading">v1.7.4</h2>



<h3 class="wp-block-heading">PBX Bulk Management</h3>



<p class="wp-block-paragraph">Added bulk delete handling in PBX management.</p>



<p class="wp-block-paragraph">This improvement allows administrators to delete multiple PBX records more efficiently, reducing manual effort when managing large configurations.</p>
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			</item>
		<item>
		<title>v1.6.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-6-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:47:25 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9394</guid>

					<description><![CDATA[The v1.6.x release series focused on performance improvements, reporting enhancements, access control for CDR records, email security options, paging behavior improvements, and general PBX and system stability. These releases improved system speed, strengthened reporting and export functionality, added more precise permissions, and enhanced operational reliability across PBX and related services. v1.6.0 Performance Improvements Introduced the [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.6.x release series</strong> focused on performance improvements, reporting enhancements, access control for CDR records, email security options, paging behavior improvements, and general PBX and system stability.</p>



<p class="wp-block-paragraph">These releases improved system speed, strengthened reporting and export functionality, added more precise permissions, and enhanced operational reliability across PBX and related services.</p>



<h2 class="wp-block-heading">v1.6.0</h2>



<h3 class="wp-block-heading">Performance Improvements</h3>



<p class="wp-block-paragraph">Introduced the <strong>uv</strong> package manager to improve system performance and speed up package-related operations.</p>



<p class="wp-block-paragraph">This update helps optimize dependency handling and supports faster system execution during installation, updates, and backend operations.</p>



<h2 class="wp-block-heading">v1.6.1</h2>



<h3 class="wp-block-heading">System Performance Enhancements</h3>



<p class="wp-block-paragraph">Added additional performance improvements to make the system faster and more responsive.</p>



<p class="wp-block-paragraph">This release continued the optimization work introduced in v1.6.0 and improved overall system efficiency.</p>



<h2 class="wp-block-heading">v1.6.2</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed system issues to improve reliability and overall stability.</p>



<h2 class="wp-block-heading">v1.6.3</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed system issues to improve reliability and overall stability.</p>



<h2 class="wp-block-heading">v1.6.4</h2>



<h3 class="wp-block-heading">System Enhancements</h3>



<p class="wp-block-paragraph">Added general system enhancements to improve usability, reliability, and operational behavior.</p>



<h2 class="wp-block-heading">v1.6.5</h2>



<h3 class="wp-block-heading">Report Generation Enhancements</h3>



<p class="wp-block-paragraph">Improved report generation behavior.</p>



<p class="wp-block-paragraph">This enhancement helps reports load and process more reliably, especially when working with larger datasets.</p>



<h3 class="wp-block-heading">Excel Export Enhancements</h3>



<p class="wp-block-paragraph">Enhanced Excel report export functionality.</p>



<p class="wp-block-paragraph">This improves exported report quality and supports smoother reporting workflows for administrators and supervisors.</p>



<h2 class="wp-block-heading">v1.6.6</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.6.7</h2>



<h3 class="wp-block-heading">CDR Access Permissions</h3>



<p class="wp-block-paragraph">Added new permissions to control access to <strong>CDR records</strong> by specific queue or trunk.</p>



<p class="wp-block-paragraph">This enhancement allows administrators to apply more precise access control, ensuring users can only view call records related to the queues or trunks they are authorized to access.</p>



<h2 class="wp-block-heading">v1.6.8 — v1.6.12</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues across these releases to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.6.13</h2>



<h3 class="wp-block-heading">Email Settings Enhancements</h3>



<p class="wp-block-paragraph">Enhanced email settings to support <strong>SSL</strong> connection type.</p>



<p class="wp-block-paragraph">This allows administrators to configure secure SMTP email delivery using SSL when required by the email provider.</p>



<h2 class="wp-block-heading">v1.6.14</h2>



<h3 class="wp-block-heading">Paging Group Improvements</h3>



<p class="wp-block-paragraph">Improved paging group behavior when no extension is registered.</p>



<p class="wp-block-paragraph">If no extension is available or registered in the paging group, the system now handles the call properly by hanging up instead of opening an unnecessary call session.</p>



<p class="wp-block-paragraph">This improves call handling accuracy and prevents unwanted call behavior.</p>



<h2 class="wp-block-heading">v1.6.15</h2>



<h3 class="wp-block-heading">PBX Enhancements</h3>



<p class="wp-block-paragraph">Added general PBX enhancements to improve call handling, configuration behavior, and overall PBX operation.</p>



<h2 class="wp-block-heading">v1.6.16</h2>



<h3 class="wp-block-heading">System Enhancements</h3>



<p class="wp-block-paragraph">Added general system enhancements to improve stability, performance, and administration experience.</p>
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			</item>
		<item>
		<title>v1.5.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-5-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:46:33 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9392</guid>

					<description><![CDATA[The v1.5.x release series introduced improvements to Web Dialer behavior, Call Center tagging, missed call actions, trunk management, NAT detection, and general system stability. These updates focused on improving agent usability, expanding Call Center automation, enhancing system maintenance, and making PBX administration more efficient. v1.5.0 Web Dialer Enhancements Improved the Web Dialer to support switching [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.5.x release series</strong> introduced improvements to Web Dialer behavior, Call Center tagging, missed call actions, trunk management, NAT detection, and general system stability.</p>



<p class="wp-block-paragraph">These updates focused on improving agent usability, expanding Call Center automation, enhancing system maintenance, and making PBX administration more efficient.</p>



<h2 class="wp-block-heading">v1.5.0</h2>



<h3 class="wp-block-heading">Web Dialer Enhancements</h3>



<p class="wp-block-paragraph">Improved the Web Dialer to support switching between <strong>audio</strong> and <strong>video</strong> call modes.</p>



<p class="wp-block-paragraph">This enhancement gives users more flexibility when placing calls from the web interface and supports different communication scenarios.</p>



<h2 class="wp-block-heading">v1.5.1</h2>



<h3 class="wp-block-heading">System File Handling</h3>



<p class="wp-block-paragraph">Improved handling of selected system files.</p>



<p class="wp-block-paragraph">This update helps improve system reliability and supports smoother operation during system processes.</p>



<h2 class="wp-block-heading">v1.5.2</h2>



<h3 class="wp-block-heading">Package Handling</h3>



<p class="wp-block-paragraph">Improved package handling for system requirements and dependencies.</p>



<p class="wp-block-paragraph">This update helps ensure required packages are managed more reliably during installation or system updates.</p>



<h2 class="wp-block-heading">v1.5.3</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.5.4</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.5.5</h2>



<h3 class="wp-block-heading">Log Management</h3>



<p class="wp-block-paragraph">Added installation support for the <strong>logrotate</strong> package.</p>



<p class="wp-block-paragraph">This helps manage log files more effectively by rotating and maintaining logs to prevent uncontrolled log growth.</p>



<h2 class="wp-block-heading">v1.5.6</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.5.7</h2>



<h3 class="wp-block-heading">Call Center Tag Permissions</h3>



<p class="wp-block-paragraph">Added default tag permissions for <strong>Agents</strong> and <strong>Supervisors</strong>.</p>



<p class="wp-block-paragraph">This allows agents and supervisors to access tagging features according to their default role permissions.</p>



<h3 class="wp-block-heading">Agent Tag Popup Improvements</h3>



<p class="wp-block-paragraph">Improved the tag popup display to show the <strong>queue name</strong> instead of the queue number.</p>



<p class="wp-block-paragraph">This makes the information clearer for agents and helps them understand the related queue more easily during Call Center operations.</p>



<h2 class="wp-block-heading">v1.5.8</h2>



<h3 class="wp-block-heading">Missed Call Action Enhancements</h3>



<p class="wp-block-paragraph">Added a new missed call action type: <strong>HTTP Request</strong>.</p>



<p class="wp-block-paragraph">This allows missed call workflows to trigger external requests, such as sending WhatsApp messages through an external integration or service.</p>



<h2 class="wp-block-heading">v1.5.9</h2>



<h3 class="wp-block-heading">Trunk Management</h3>



<p class="wp-block-paragraph">Added support for bulk deleting trunks.</p>



<p class="wp-block-paragraph">This helps administrators manage multiple trunk records more efficiently.</p>



<h3 class="wp-block-heading">System Enhancements</h3>



<p class="wp-block-paragraph">Improved selected system behaviors to enhance reliability and administration experience.</p>



<h2 class="wp-block-heading">v1.5.10</h2>



<h3 class="wp-block-heading">Call Center Enhancements</h3>



<p class="wp-block-paragraph">Added general enhancements in the Call Center module.</p>



<p class="wp-block-paragraph">These improvements support better usability, stability, and operational performance within Call Center workflows.</p>



<h2 class="wp-block-heading">v1.5.11</h2>



<h3 class="wp-block-heading">External Destination Naming</h3>



<p class="wp-block-paragraph">Renamed <strong>Misc Destination</strong> to <strong>External Destination</strong>.</p>



<p class="wp-block-paragraph">This naming update improves clarity by better describing destinations that route calls to external numbers or external call targets.</p>



<h2 class="wp-block-heading">v1.5.12</h2>



<h3 class="wp-block-heading">System Enhancements</h3>



<p class="wp-block-paragraph">Improved selected system behaviors to enhance reliability and administration experience.</p>



<h2 class="wp-block-heading">v1.5.13</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.5.14</h2>



<h3 class="wp-block-heading">Extension Creation Enhancements</h3>



<p class="wp-block-paragraph">Added automatic domain filling when creating an extension with <strong>WSS transport</strong>.</p>



<p class="wp-block-paragraph">This simplifies WebRTC extension setup and reduces manual configuration effort.</p>



<h3 class="wp-block-heading">NAT Detection</h3>



<p class="wp-block-paragraph">Added a NAT detection button to detect the public IP address.</p>



<p class="wp-block-paragraph">This helps administrators identify the public IP used by the PBX and simplifies NAT configuration in supported environments.</p>



<h2 class="wp-block-heading">v1.5.15</h2>



<h3 class="wp-block-heading">Web Dialer Improvements</h3>



<p class="wp-block-paragraph">Added a copy button in the Web Dialer to copy the caller number.</p>



<p class="wp-block-paragraph">This improvement helps agents and users quickly copy caller numbers for follow-up, documentation, or external use.</p>
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			</item>
		<item>
		<title>v1.4.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-4-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:45:26 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9390</guid>

					<description><![CDATA[The v1.4.x release series introduced improvements to call classification, voicemail email handling, and package dependency management. These updates focused on improving Call Center organization, ensuring clearer time references in voicemail notifications, and enhancing system installation requirements. v1.4.0 Call Tags Added support for Call Tags. This feature allows calls to be categorized or labeled using tags, [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The <strong>v1.4.x release series</strong> introduced improvements to call classification, voicemail email handling, and package dependency management. These updates focused on improving Call Center organization, ensuring clearer time references in voicemail notifications, and enhancing system installation requirements.</p>



<h2 class="wp-block-heading">v1.4.0</h2>



<h3 class="wp-block-heading">Call Tags</h3>



<p class="wp-block-paragraph">Added support for <strong>Call Tags</strong>.</p>



<p class="wp-block-paragraph">This feature allows calls to be categorized or labeled using tags, helping agents and supervisors organize call records, identify call types, and improve follow-up, reporting, and call history review.</p>



<h2 class="wp-block-heading">v1.4.1</h2>



<h3 class="wp-block-heading">Voicemail Email Timezone</h3>



<p class="wp-block-paragraph">Updated voicemail email handling to determine and use the correct <strong>UTC timezone</strong> reference.</p>



<p class="wp-block-paragraph">This improves the accuracy and consistency of time information displayed in voicemail email notifications.</p>



<h3 class="wp-block-heading">Package Requirements</h3>



<p class="wp-block-paragraph">Enhanced the system requirements file for package management.</p>



<p class="wp-block-paragraph">This update improves dependency handling and helps ensure required packages are installed more reliably during deployment or system updates.</p>
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			</item>
		<item>
		<title>v1.3.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-3-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:44:29 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9388</guid>

					<description><![CDATA[The v1.3.x release introduced improvements to WhatsApp media handling in the Call Center module. This update focused on improving media delivery reliability and supporting more scalable file handling for WhatsApp communication. v1.3.0 WhatsApp Media Handling Added support for using S3 storage to send media files through WhatsApp. This improvement allows WhatsApp media files to be [&#8230;]]]></description>
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<p class="wp-block-paragraph">The <strong>v1.3.x release</strong> introduced improvements to WhatsApp media handling in the Call Center module. This update focused on improving media delivery reliability and supporting more scalable file handling for WhatsApp communication.</p>



<h2 class="wp-block-heading">v1.3.0</h2>



<h3 class="wp-block-heading">WhatsApp Media Handling</h3>



<p class="wp-block-paragraph">Added support for using <strong>S3 storage</strong> to send media files through WhatsApp.</p>



<p class="wp-block-paragraph">This improvement allows WhatsApp media files to be stored and delivered through S3, providing better file handling, improved scalability, and more reliable media delivery for Call Center WhatsApp conversations.</p>
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		<title>v1.2.x</title>
		<link>https://wiki.telsip.com/documentation/telsip-platform/versions-releases/v1-x-x/v1-2-x/</link>
		
		<dc:creator><![CDATA[Telsip WikiAdmin]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 15:43:26 +0000</pubDate>
				<guid isPermaLink="false">https://wiki.telsip.com/?post_type=manual_documentation&#038;p=9386</guid>

					<description><![CDATA[The v1.2.x release series introduced improvements to IVR routing, inbound destination options, call recording control, post-installation handling, agent session management, extension number formatting, and LDAP behavior for extensions. These updates focused on expanding routing flexibility, improving installation reliability, enhancing Call Center administration, and simplifying extension configuration. v1.2.97 IVR Routing Enhancements Added support for Outbound Route [&#8230;]]]></description>
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<p class="wp-block-paragraph">The <strong>v1.2.x release series</strong> introduced improvements to IVR routing, inbound destination options, call recording control, post-installation handling, agent session management, extension number formatting, and LDAP behavior for extensions.</p>



<p class="wp-block-paragraph">These updates focused on expanding routing flexibility, improving installation reliability, enhancing Call Center administration, and simplifying extension configuration.</p>



<h2 class="wp-block-heading">v1.2.97</h2>



<h3 class="wp-block-heading">IVR Routing Enhancements</h3>



<p class="wp-block-paragraph">Added support for <strong>Outbound Route</strong> as an option in IVR configuration.</p>



<p class="wp-block-paragraph">This allows administrators to route callers from an IVR menu to an outbound route when required by the call flow.</p>



<h3 class="wp-block-heading">Inbound Destination Enhancements</h3>



<p class="wp-block-paragraph">Added <strong>Trunk</strong> as an available destination in inbound route configuration.</p>



<p class="wp-block-paragraph">This provides more routing flexibility by allowing inbound calls to be directed to a trunk when supported by the deployment scenario.</p>



<h2 class="wp-block-heading">v1.2.98</h2>



<h3 class="wp-block-heading">Post-Installation Improvements</h3>



<p class="wp-block-paragraph">Improved post-installation handling to install required system packages automatically.</p>



<p class="wp-block-paragraph">This helps ensure that necessary dependencies are available after installation and reduces manual setup requirements.</p>



<h2 class="wp-block-heading">v1.2.99</h2>



<h3 class="wp-block-heading">Inbound Call Recording</h3>



<p class="wp-block-paragraph">Added a toggle button in inbound routes to enable or disable call recording.</p>



<p class="wp-block-paragraph">This gives administrators direct control over recording behavior for calls handled by specific inbound routes.</p>



<h2 class="wp-block-heading">v1.2.100</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.2.101</h2>



<h3 class="wp-block-heading">IVR Destination Enhancements</h3>



<p class="wp-block-paragraph">Added <strong>Trunk</strong> as an available destination in IVR configuration.</p>



<p class="wp-block-paragraph">This allows IVR call flows to route callers directly to a trunk when required.</p>



<h2 class="wp-block-heading">v1.2.102</h2>



<h3 class="wp-block-heading">Agent Session Management</h3>



<p class="wp-block-paragraph">Added support for forcing agents to log out.</p>



<p class="wp-block-paragraph">This allows supervisors or administrators to end agent sessions when needed, improving operational control in the Call Center environment.</p>



<h2 class="wp-block-heading">v1.2.103</h2>



<h3 class="wp-block-heading">Stability Improvements</h3>



<p class="wp-block-paragraph">Fixed several system issues to improve reliability, usability, and overall system stability.</p>



<h2 class="wp-block-heading">v1.2.104</h2>



<h3 class="wp-block-heading">Post-Installation Data Loading</h3>



<p class="wp-block-paragraph">Added fixture loading during post-installation.</p>



<p class="wp-block-paragraph">This helps ensure that required default data is available after installation and supports smoother system initialization.</p>



<h2 class="wp-block-heading">v1.2.105</h2>



<h3 class="wp-block-heading">Extension Number Handling</h3>



<p class="wp-block-paragraph">Updated extension number validation to allow numbers with leading zeros, such as <strong>01</strong> and <strong>02</strong>.</p>



<p class="wp-block-paragraph">This provides more flexibility for organizations that use extension numbering plans with leading zeros.</p>



<h2 class="wp-block-heading">v1.2.106</h2>



<h3 class="wp-block-heading">LDAP Extension Settings</h3>



<p class="wp-block-paragraph">Updated extension configuration so the LDAP option is enabled by default.</p>



<p class="wp-block-paragraph">This helps supported phones and directory services access extension information more easily when LDAP integration is used.</p>
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