The Email Channel Mailbox allows administrators to connect external email inboxes to the system for inbound message processing.
Add Mailbox
Name: Internal label to identify the mailbox.
Email Host: The domain or IP of the mail server.
Email Host User: The username used to log into the mail server.
Email Host Password: Password or app-specific password for the email account.
Archive: If enabled, messages will be moved to the archive folder after polling.
Active: Enables the mailbox for polling.
Teams: Assign teams that should have access to or receive messages from this mailbox.
Note: Multiple email accounts can be added.