These steps will help you smoothly complete your payment and activate your subscription.
- After selecting your preferred plan, click Proceed to Payment.
- Select Payment Method
- Choose your preferred payment method: (Credit Card: Visa / MasterCard, or GCC Debit Cards: mada, Visa Debit, NAPS, BenefitPay, OmanNet, etc.).
- Enter the required payment information and confirm the transaction.
- Once the payment is successful:
- Your subscription plan and any add-ons will be activated immediately.
- After a successful payment, you will receive a confirmation email based on the plan you purchased:
- For PBX or Call Center Plans:
- You will receive an email titled “Set Your Spark Password” with a link to activate and set up your admin password for the Spark platform.
- For Social Media Plans:
- You will receive an email containing your Admin Username and Social Media Domain/URL, along with a link to set a password for the admin account with details of your plan.
- For Mixed Plans (PBX/Call Center + Social Media):
You will receive both emails separately to set up access for each respective service.
📌 Note: Please ensure you verify your company email address during the account setup process. Since credentials, password setup links, and all payment & subscription notifications for active services are sent to this email address, using an unverified or invalid email address will prevent you from receiving service access details.
- You can always check your Spark anytime from Spark Management.
- After completing all the steps, you can access your Spark using your selected domain. ✅
📌 Notes
- You can review payment history in the Billing & Payments section.
- If you select the option to save your card during checkout, your Visa and MasterCard details will be stored securely for faster future payments and auto-renewals.
- If your Wallet has enough balance, the subscription will be deducted from it first.
- If the Wallet balance is insufficient to cover the total amount, the available wallet balance will be applied first, and the remaining amount will be charged via the selected payment method or a saved card.