The v3.3.x release series introduces improvements for extension monitoring, Call Center visibility, trunk configuration flexibility, login security processing, reporting, and overall system stability.
These updates help administrators track extension registration activity, improve agent status visibility, support additional SIP trunk scenarios, and access more detailed reporting data.
v3.3.0
Extension Monitoring
Added Extension Logs to record extension registration and unregistration activity.
This allows administrators to review when an extension registers or unregisters from the PBX system, making it easier to troubleshoot endpoint connectivity, device availability, and registration-related issues.
Call Center Agent Status
Added extension device registration status to the Call Center Agent Status logs.
This enhancement allows supervisors and administrators to see whether an agent’s extension device is registered while reviewing agent status in the Call Center. It improves visibility by showing both the agent’s Call Center status and the actual registration status of the related extension device.
Trunk Enhancements
Added Account Trunk as a new trunk type.
This trunk type supports additional provider and deployment scenarios, giving administrators more flexibility when configuring SIP connectivity based on provider requirements or network design.
Advanced Trunk Parameters
Added new SIP and media parameters to the trunk web configuration.
The new parameters include: Direct Media,Rewrite Contact,RTP Symmetric.
These parameters provide administrators with more control over SIP signaling and RTP media behavior directly from the web interface.
Login Security Processing
Improved login security email handling by sending security emails through a background task.
This reduces login processing delays and improves the user experience during authentication while keeping security notifications active.
Transfer Report Enhancements
Added Caller ID and Unique ID fields to the transfer report.
This enhancement provides more detailed transfer reporting data and helps administrators trace transferred calls more accurately.
Stability Improvements
Fixed several system issues to improve reliability, usability, and overall system stability.