The Login section is used to access the Telsip PBX management interface. Administrators must use the PBX domain and the account credentials provided after purchasing or activating the server.
Login Steps
1. Open the PBX Domain
Open a web browser and navigate to the PBX domain provided for the server.
This domain opens the Telsip Manager login screen, where the administrator can access the PBX management interface.
Enter Administrator Credentials
On the login screen, enter the administrator account details.
- Username: Enter
admin. - Password: Enter the password that was changed by the client from the email received after purchasing the server.
After entering the credentials, click Login to continue.
2. Complete CAPTCHA Verification
If CAPTCHA is enabled, the system displays a verification challenge after submitting the login credentials.
Enter the characters shown in the CAPTCHA image, then click Submit.
CAPTCHA helps protect the login process from automated access attempts.
3. Enter OTP Code
If OTP verification is enabled, the system sends a 6-digit verification code to the registered email address.
Enter the OTP code in the verification fields, then click Verify.
The OTP code is valid for a limited time only. If the code is not received, click Resend after the countdown ends. If SMS delivery is configured, the Send via SMS option may also be available.
Access the PBX Dashboard
After the login credentials, CAPTCHA, and OTP verification are completed successfully, the administrator is redirected to the Telsip PBX Dashboard.
From the dashboard, the administrator can begin managing extensions, trunks, call routing, users, security settings, and system services.
Managing Account and Personal Preferences
Account Menu
The account menu is available from the top-right corner of the interface. It provides quick access to user-related actions and system configuration options.
The account menu includes:
- My Profile: Opens the account profile page, where the user can manage personal information, authentication settings, and password changes.
- Apply Configuration: Applies pending PBX configuration changes to the running system.
- Logout: Ends the current user session and returns to the login page.
My Profile
The My Profile section allows the logged-in user to manage personal account information and security settings.
Personal Information
The Personal Information tab allows the user to update profile details, including avatar, first name, last name, mobile number, email address, country, and timezone.
Authentication
The Authentication tab allows the user to manage login security options.
including:
- Email OTP: Requires a one-time verification code during login.
- Captcha: Requires CAPTCHA verification to protect the account from automated login attempts.
Change Password
The Change Password tab allows the user to update the account password by entering the current password, the new password, and password confirmation.
Forget Password
The Forgot Password process allows users to reset their account password when they cannot access the system using their current login credentials. The reset process verifies the user’s email address and allows a new password to be created securely.
1. Open the Login Page
Go to the Telsip Manager login page.
On the login form, click Forgot Password? under the password field.
2. Enter Email Address
Enter the email address linked to the user account, then click Submit.
3. Verify the Reset Request
After submitting the email address, the system verifies whether the email exists and is associated with an active user account.
If the email is valid, the system sends a reset link to the registered email address.
- You will receive an email titled “Password Reset” from the system.
- The email includes:
- A password reset link
- Your username (in case you forgot it)
- The system address where the request was made
Note: If the email doesn’t appear in your inbox, check your spam/junk folder.
4. Create a New Password
Open the password reset link or continue from the verification step, then enter the new password.
- Enter a new secure password that meets all the following requirements:
- Minimum of 12 characters
- At least one lowercase letter (a–z)
- At least one uppercase letter (A–Z)
- At least one number (0–9)
- Re-enter the new password in the Confirm Password field.
- Click Submit.
5. Login with the New Password
After the password is reset successfully, return to the login page and sign in using the username and the new password.
This completes the password recovery process and restores access to the Telsip Manager PBX account.