• Telsip Onboarding
    • Registering a New Company on Telsip
    • Logging in to Your Company Account
    • Subscribing to Telsip Plans
    • Payment & Activation
  • Telsip Business Portal
    • Dashboard
    • Spark Management
    • DID Numbers
    • Billing & Payments
      • Subscriptions
      • Wallet
      • Orders
      • Payment History
      • Payment Cards
    • الشركة
    • الدعم
    • Settings
    • User Profile
  • Telsip Mobile Application
    • Application Login
    • Phone
    • Calls
    • Connections
    • Voicemail
    • More Menu
      • Accounts
      • Settings
      • Change Language
      • About App
      • Call Telsip Support
      • Chat with Telsip Support
  • Telsip Platform
    • Telsip Cloud PBX
      • PBX V 1.X.X
        • Overview
          • Log in to the PBX
        • System
          • Authentication
            • Users
            • Groups
            • Permissions
          • Network
            • Network Host
            • Diagnostic Tools
          • Email
          • Security
            • IP Tables
            • Fail2ban
          • VPN
          • Maintenance
          • LDAP
        • PBX
          • Extensions
          • Trunks
          • Call controls
            • Inbound Routes
            • Outbound Routes
            • Time Conditions
            • Auto CLIP
          • Call Features
            • IVR
            • Ring Group
            • Queue
            • Paging/Intercom
            • Blacklist
          • Voice Prompts
          • Music On Hold
          • NAT
          • Status
          • CDR
          • Feature Code
          • Recording Storage
          • Transport
        • Event Center
          • Session Timeout
          • Activity Log
      • PBX V 3.X.X
        • Overview
          • Log in to the PBX
        • Dashboard
        • Extensions
        • Trunks
        • PBX Features
          • Call Features
            • IVR
            • Ring Group
            • Paging/Intercom
            • Blacklist
          • Call controls
            • Inbound Routes
            • Outbound Routes
            • Time Conditions
            • Auto CLIP
          • Feature Code
        • Voice & Audio
          • Voice Prompts
          • Music On Hold
          • System Sound Language
        • Queues
        • CDRs
        • SIP Settings
          • NAT
          • Transport
        • System
          • Network
            • Network Host
            • Diagnostic Tools
          • VPN
          • SMTP Settings
          • LDAP
          • Session Timeout
          • Storage
        • Security
          • Firewall
          • Fail2ban
        • Maintenance
          • Service Actions
          • Backup & Restore
        • Advanced Settings
        • Status
        • Audit Log
        • Authentication
          • Users
          • Groups
          • Permissions
    • Telsip Cloud Call Center
      • Call Center V 1.X.X
        • Overview
          • Log in to the call center
        • Dashboard
          • Agent Insights
          • Inbound calls
          • Outbound calls
          • My Dashboard
        • Call Center Management
          • Missed Call Actions
            • Missed Calls Actions History
            • Missed Call Actions
            • Missed Calls Actions Logs
          • Type of Break
          • Widgets
          • CDRs
          • CDR Survey Questions
          • Queues
          • Queue Logs
          • Trunk
          • External Lookup
        • Contacts Management
          • Contacts
          • Contact Groups
          • Companies
          • Contact Custom fields
          • Customer Journey
        • Authentication
          • Users
            • Admin
            • Supervisor
            • Agent
          • Groups
          • Permissions
          • Add End User
        • Applications
          • Ticket Managements
            • Create Ticket
            • Categories
              • Sub Categories
            • Reminder Settings
            • Tickets List
            • Ticket Statistics
            • Tickets CCs
            • Follow Up
            • Notifications Templates
            • Custom Fields
            • Ticket Logs
          • SMS
            • SMS Message
            • Bulk SMS
            • SMS Templates
          • Email Management
            • Outgoing Emails
            • Incoming Emails
            • Attachments
            • Templates
            • Teams
          • Auto Dialer
            • Dial Teams
            • Auto Dialer Log
            • Auto Dialer Status
          • Web Chat
            • Dashboard
            • Offline Messages
            • Web Chat Logs
          • Queue Evaluation
            • Queues Evaluation Level
            • Queues Evaluation
          • Social Media
            • Social Media Teams
            • Social Media Sessions Tracker
            • WhatsApp
          • Agent Chat
        • Reports
          • Generate Reports
        • Settings
          • Site Administration
          • Email Settings
          • Email Channel Mailbox
          • Email Channel Outbox
          • Email Logger
          • Web Chat Settings
          • SMS Gateway
          • ODBC Settings
          • System Parameters
          • Updates
          • Web Phone Configuration
          • Web Logo Settings
          • End User Logo
        • Block
          • Blocked Word
          • Block Settings
        • Status
        • Session Control
        • Activity Log
      • Call Center V 3.X.X
        • Call Center Tools
          • Agent Status Logs
          • Call Tags
          • Missed Call Management
          • Custom Widgets
          • Type Of Break
          • External Lookup
        • Contacts
          • Contacts Dashboard
          • All Contacts
          • Contact Groups
          • Contact Tags
          • Companies
          • Custom Fields
          • Customer Journey
        • Reports
        • Applications
          • Tickets
            • Dashboard
            • All Tickets
            • Categories
              • Subcategories
            • Ticket CC
            • Reminder Settings
            • Ticket Follow Up
            • Ticket Custom Fields
            • Notification Templates
            • Ticket Log
          • SMS
            • Dashboard
            • SMS Messages
            • Bulk SMS
            • SMS Templates
            • SMS Settings
          • قنوات البريد الإلكتروني
            • Dashboard
            • Outgoing Emails
            • Incoming Emails
            • Attachments
            • Email Templates
            • Teams
            • Mailbox Settings
            • Outbox Settings
          • Web Chat
            • Dashboard
          • Auto Dialer
            • Auto Dialer
            • Dial Teams
            • Auto Dialer Log
            • Auto Dialer Status
          • Queue Evaluation
        • Settings
          • Site Administration
          • Email Settings
          • Email Logger
          • ODBC Settings
          • System Parameters
          • Web Logo Settings
          • End User Logo
        • Session Control
    • Versions & Releases
      • v1.x.x
        • v1.1.x
        • v1.2.x
        • v1.3.x
        • v1.4.x
        • v1.5.x
        • v1.6.x
        • v1.7.x
        • v1.8.x
        • v1.9.x
        • v1.10.x
        • v1.11x
      • v2.x.x
        • v2.0.X
          • v2.0.4
      • v3.x.x
        • v3.0.x
        • v3.1.x
        • v3.2.x
        • v3.3.x

Phone

38 views 0

Written by Telsip WikiAdmin
سبتمبر 6, 2025

The Phone section in the Telsip Mobile Application acts as your dialer, allowing you to make calls easily.

  • 📞 Dial Numbers: Enter the number you want to call, whether it’s another extension on your PBX or an external mobile/landline number.
  • 🎥🔊 Call Options: Choose between Video or Audio calls.
  • 💾 Save Numbers: Option to save the dialed number directly to your device contacts for future use.

📌 Note: Ensure you have a stable internet connection for HD audio and video calls.

  • 🔃Switch Accounts: You can switch the default account used for calls and data (Call History, Voicemail, Extensions List) by tapping on the extension number shown at the top. A list of all added accounts (with Extension Number + Domain) will appear, and you can choose the one you want.
  • 🎛️ During a Call
    • Once the call is connected, you can manage it with the following options:
      • 🔊 Speaker: Turn on the speaker to talk hands-free.
      • 🔇 Mute: Mute your microphone so the other side cannot hear you.
      • ⏸️ Hold: Put the call on hold when needed.
      • 🔢 Keypad: Open the keypad to enter numbers or navigate IVR menus.
  • 🎥 Video Call Specific Options
    • 📷 Front/Rear Camera: Switch between the front and rear cameras.
    • 🎥 Camera On/Off: Turn your camera on or off.
    • 🖼️ Move Self-View: Drag and move your own video preview anywhere on the screen.

📌 Note: Speaker, Mute, and Hold are available in both audio and video calls, while camera controls and self-view options are exclusive to video calls.

Was this helpful?

Yes  No

Didn't find your answer? تواصل معنا

Previously
Application Login
Up Next
Calls
©2026 XonTel Technology Co. W.L.L. – Kuwait. All rights reserved.
TELSIP is a Registered Trademark of XonTel Technologies, registered with EUIPO.