The Dashboard provides a quick overview of your Telsip Sparks and recent system notifications, allowing you to monitor the current status of your services at a glance.
At the top of the Dashboard, you can view the Spark status counters:
- Running Sparks: Displays the total number of Sparks that are currently active and running.
- Stopped Sparks: Displays Sparks that are currently inactive, such as when the subscription has not been renewed.
- Terminated Sparks: Displays Sparks that have been permanently terminated and removed.
Top Bar
The Top Bar provides quick access to important portal settings and shortcuts.
- From the Top Bar, you can:
- Use the Side Menu Toggle to show or hide the side navigation menu.
- Change the portal language.
- Change the display currency. When you select a different currency, the available subscriptions and their prices are displayed using the selected currency.
- Click Support to open the Support section, where you can create a new ticket and contact the technical support team.
- Use the Notifications icon to quickly view recent account and service alerts.
📌 Notes:
- Changing the display currency only changes how available subscription prices are shown in the portal.
- The Top Bar remains available across all sections of the Telsip Business Portal, providing quick access to language, currency, support, notifications, and navigation controls from anywhere in the portal.
Notifications
The Notifications section keeps you updated with important account, service, and system activities across your Telsip account.
- Notifications may include:
- Spark updates, such as running, stopped, or terminated services.
- DID Number updates, including status changes, renewals, expiry, and related activities.
- Wallet alerts, such as low balance notifications.
- Company Verification updates, including approval or other verification status changes.
- Subscription and service updates.
- Other important account or system notices.
- Each notification displays:
- A brief description of the event or alert.
- The time the notification was generated.
- Its current status, when applicable.
- You can also:
- Click View all notifications to open the complete Notifications page.
- Use the notification bell in the top bar to quickly view recent notifications.
- View the total number of notifications and the number of unread notifications.
- Mark an individual unread notification as read.
- Click Mark all as read to mark all unread notifications at once.
📌 Note: Notifications remain marked as Unread until you open them or mark them as read.
The Dashboard gives you a quick overview of your account and service status. For more detailed management, use the side menu to access sections such as Spark Management, DID Numbers, Billing & Payments, Company, and Support.